WHOLESALE POLICIES
Last updated: 13 August 2026
Havenrow welcomes enquiries from retailers, trade customers, resellers, and other businesses interested in purchasing products on a wholesale basis.
1. Wholesale Enquiries
Wholesale enquiries can be submitted to:
Please include:
- Business name
- Contact name
- Business email address
- Telephone number
- Billing and delivery location
- Products or product categories of interest
- Approximate quantities required
- Expected purchasing frequency
- Any other relevant requirements
2. Wholesale Pricing
Wholesale pricing is not necessarily the same as consumer retail pricing.
Wholesale quotations may depend on factors such as:
- Product selection
- Quantity
- Availability
- Delivery requirements
- Order frequency
- Commercial terms
Any wholesale pricing or commercial terms will be confirmed separately before an order is accepted.
3. Minimum Order Requirements
Wholesale minimum quantities, where applicable, will be communicated during the quotation process.
We do not guarantee that every product is available for wholesale purchase.
4. Wholesale Orders
Wholesale orders are subject to product availability and acceptance by Havenrow.
A quotation or discussion does not by itself create a binding wholesale order.
Specific order terms, pricing, delivery arrangements, and payment requirements will be confirmed before fulfilment.
5. Payment
Wholesale payment requirements may differ from standard consumer checkout arrangements.
Payment terms will be communicated and agreed before the wholesale order is processed.
6. Delivery
Wholesale delivery times and arrangements may differ from standard consumer delivery.
The applicable delivery timeframe and any associated arrangements will be confirmed with the wholesale customer before the order is accepted.
7. Returns and Wholesale Orders
Wholesale returns may be subject to commercial terms agreed for the particular order.
Nothing in those terms is intended to remove any rights that cannot lawfully be excluded.
8. Resale and Brand Representation
Wholesale customers are responsible for representing Havenrow products accurately and professionally.
Customers must not make misleading claims about Havenrow, its products, warranties, availability, or pricing.
9. Account Approval
Havenrow may review wholesale applications before approving a commercial account or order.
Approval may depend on product availability, business requirements, commercial suitability, and other legitimate considerations.
10. Contact
For wholesale enquiries:
Havenrow
1 Bilton Wy.
Lutterworth
LE17 4HJ
United Kingdom
Email: support@havenrow.uk
Phone: +44 7705061630