We’re Here to Help

Whether you have a question about a product, need help with an order, or want assistance with a return, the Havenrow team is here to help.

Customer Support

Email: support@havenrow.uk
Phone: +44 7705061630

Customer Service Hours:
Monday–Friday: 9:00 AM–6:00 PM

Business Address

Havenrow
1 Bilton Wy.
Lutterworth
LE17 4HJ
United Kingdom

What Can We Help With?

You can contact us regarding:

  • Product questions
  • Order status
  • Delivery enquiries
  • Returns and refunds
  • Damaged or incorrect orders
  • Warranty and replacement requests
  • Billing questions
  • Wholesale enquiries
  • Website or security concerns
  • General customer support

When contacting us about an existing order, please include your order number whenever possible.

We aim to provide clear and helpful support and will respond as soon as reasonably possible during our business hours.